Hours Of Operation

Monday thru Friday. 

8:00am- 10:00pm EST


All projects are completed on an first deposit, first served basis. The said deposit must be at least 50% of the quote for your project, after payment, your project is queud to be completed next.


All projects under $100 are to be paid in full before the start of the project.

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Website payments must be paid in full prior to rendering services.

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Details & Revisions

Clients must submit their full description of preferences to their project in writing by email. Any additional work that was not mentioned in the initial breifing is considered a client addition/revision and will be subject to a $25 fee. Revisions or edits needed for any potential errors are free.

File Handling

We will deliver the final file(s) once the final payment is made and/or when the work is complete if the the project was paid in full.


Rush Orders

All services completion time vary by the amount of detail. The average project has a turnaround time of 4-7 business days. If you wish to rush your project to skip others we now offer 2 timeframe options below:

  1. Same Day - $100 upcharge

  2. Next Day - $75 upcharge

  3. Two Day - $50 upcharge

*Rush may not be needed if no projects are waiting before yours

 

Payments

All work remains the property of Lucia Creates until final payment is received.

All projects under $700 are to be paid in full before the start of the project. 

* All rush orders must be paid in full at the time of the order.

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Online payments are processed securely using bank-grade SSL encryption.
Payments may be made online in a number of ways.